Boulder Bag 770X400

Privacy Notice

"Welcome! HD Work Gear (HDWG) is a Family Owned and Operated Business."  HDWG is one of the last few remaining “Mom and Pop” online business retailers, now in our 12th-year!  We are forever grateful to our loyal customers who have, over the years, have come to know us on a trustworthy and professional level, you give us the staying power as we struggle against Google and big business.

 

Your Privacy

HDWG is committed to protecting your personal information —HDWG will never sell, share, trade or disclose [in any way] your information— this includes, but is not limited to: any individual, groups, businesses or agencies either public or private or other organizations. 

From time to time HDWG may send to select customers a sales notification, those customers wishing to opt-out can simply unsubscribe and said notices will stop immediately.

You can always reach us by e-mail at customerservice@hdworkgear.com or by telephone at 1-888-975-4327 (1-888-WRK-GEAR) Monday through Friday 9:00 am - 5:00 pm PST.  Should your call go to voice-mail, please leave us a message and we will call you back.

 

State of The Art Encryption

HD Work Gear always uses the latest industry standard encryption technologies when transferring and receiving any information that you exchange with our website. We employ the same industry-standard Secure Sockets Layer (SSL) technology that is used by major banks and stock brokerage firms to conduct business via the Internet. This encryption procedure "scrambles" the information you send us and makes the online transactions extremely safe. Despite some of the hacked stories we hear sometimes it is not a simple process to "hack into" to steal your personal information and then to decode it— everyday billions of dollars are transacted via the internet safely–– at HDWG, when a registered or guest customer has an active shopping cart, all the financial information by-passes our server and is redirected to PayPal’s secure credit card processing center, this is indicated by a pop-up dialogue and  a "Padlock" icon in the upper browser pane as well as the URL beginning with "https" instead of "http" in the address bar demonstrating the active processing method of a high-level security protocols and further protection is guaranteed by HDWG’s PCI DSS compliance requirements, otherwise called the Payment Card Industry Data Security Standard that have been formulated by the five major credit card companies VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and JCB to mitigate risks involved through online purchases and transactions and prevent data loss. The PCI DSS standards are required by these five credit card companies for any business that accepts, processes, credit card payments.  PCI DSS mandates that HDWG take specific actions to ensure they HDWG protecting credit card information. Merchants failing to meet these standards can be subject to fines or loss of the ability to accept credit card charges.

Additionally, HDWG also have other appropriate security measures in-place at our store to protect against the loss, misuse, or alteration of information that we have collected from you through our website.

 

Legal Notices

Illegal use of a credit card or a debit card is fraud and a felony; HD Work Gear will aggressively prosecute anyone who illegally commits credit/debit card. We track every transaction and should we detect fraudulent activity, we notify and cooperate with the State Attorney General's Office in the state where the fraud occurs.

 
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