"HD Work Gear is a Family Owned and Operated Business."
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Taxes: HD Work Gear is required by state law to collect 9% sales tax for shipments in California unless, the Buyer provides a State Board of Equalization tax exempt certificate.
Ground Shipping Offered: All orders are shipped UPS or FedEx Ground. Any order returned by our shipping carrier as "Undeliverable" or "Refused" shall be charged a 15% restocking fee and return shipment costs and the initial shipping charge will not be refunded.
Lost or Damaged Shipments: Buyer’s claims for lost or damaged shipments while in transit shall to be filed with the carrier of record. HD Work Gear will assist the Buyer with shipping information and verification of shipping in all matters for the Buyer's use in a claim against the carrier.
Title Passage of Merchandise: Ownership of the merchandise passes to the Buyer upon HD Work Gear or its agents release said merchandise to the carrier properly labled and addressed for shipping. E-mail notification will be sent to the Buyer with shipping and tracking information after the order is processed.